Our Values
Patient-centred
Being patient-centred means that everything we do should be to improve our patients’ experience and outcomes, as patient care is the purpose of the organisation and at the heart of everything that we do.
Innovative
Being innovative means being forward-thinking, using technology and research to improve patient care and sustainability, adapting to changing landscapes to remain relevant and effective.
Professional
Being professional includes being honest, having a positive attitude, taking responsibility, having high standards of training, being kind and courteous, maintaining professional relationships and treating everyone with respect.
Our Policies
Your Rights and Responsibilites
- How to make a complaint
- Consent to treatment (NHS Policy)
- Equality and anti-discrimination
- Accessing our surgeries and services
- Chaperones
- Equality
- Zero tolerance of harassment and abuse
- Understanding who you are seeing
Your Data
- Your privacy and how we use your Data (GDPR)
- Consent and Confidential Information (NHS Policy)
- Accessing your medical information – Patient Record Requests
- Requesting non-medical information – Freedom of Information (FoI) Requests
- Yorkshire and Humber Care Record
Web Policies